Shipping:

Standard  shipping within the U.S. is UPS ground delivery.  Orders are  normally shipped within 2 business days of our receipt of your order.  Contact us via email or phone with any International orders or for Express shipping.  

Returns:

Returns must have a Return Authorization issued by us.  Please contact us direct within 5 days of your receiving your order.

If the product is damaged, we will replace it upon our receiving it returned to us. 

20% restocking fee on all other returns & cancellations; only unopened product accepted for return; all returns must be pre-authorized. Shipping & handling paid by customer each way.  Food and water products cannot be returned.

 If you are not completely satisfied with your purchase, please let us know because your feedback is very important to us!