"Thank you very much for the immediate attention. It is not a big deal but thank you for taking care of it. I will definitly try to get you some more business. You go above and beyond for your customers.
"We purchased Back Pack Disaster Kits from Survive and Live, and were very happy with the quality and contents of the kits. Excellent communications, and willing to split our order for two different locations. We will be back for more!"